A retail space with large interactive video walls in a high traffic location identified the need for a monitoring solution to assist with frequent and complex playlist updates, and to account for not having on-site technical support.
Beyond assisting with updates and reducing support response time, TAD.monitor collects data, such as what is being clicked on and how long someone lingers at the wall, empowering the client to understand the end user and define what a successful user experience looks like. This end user survey allows teams to curate meaningful and timely content delivery.